Please note that by enrolling your child in the Mando Kids classes, you are agreeing to the following terms and conditions. 

Liability
Mando Kids Chinese Learning Center has been carefully designed to ensure it is a safe, comfortable environment that will accommodate the abilities and needs of all children. Nevertheless, participation in programs may involve certain risks of injuries due to the nature of the activity. By entering our center, parent/guardian(s) acknowledge the inherent risks present in an indoor play environment. Mando Kids Chinese Learning Center will not be held liable for any injuries to any child or anyone resulting from the participation in any activities at the center.
Anyone entering our center are advised to mind their own belongings at all times. Mando Kids will not be held liable for any lost, stolen, or damaged personal belongings brought into our center.
 
Payment
All prices are in Canadian dollars (CAD). Mando Kids accepts Credit Cards, Cheques, Email Transfer and cash payment. Payment is required to confirm the registration(s). Upon registration, you will receive a confirmation within 24 hours via email. If you do not receive confirmation within 24 hours, please contact us immediately at Mandokidsstudio@gmail.com or (604) 719-6386.
 
Cancellation
If you registered for a full program, you have up to the 24 hours prior to the start of 2nd class to withdraw. It will be non-refundable after this timeframe. The amount refunded is prorated based on number of classes remaining.

Make up Classes
Due to the nature of our unique programs,  MandoKids is unable to provide make up classes for the missed time. We do, however, understand that situation arise and there may be a need to cancel. With a 24 hours’ notice, MandoKids Chinese Learning Centre will issue a credit for the child’s missed class toward his/her next full program registration, with a maximum of 2 classes credits to be issued in each program. Credit will not be issued for any cancellation without 24 hours’ notice prior to the session. Credit cannot be exchanged for cash.
​
Termination
Mando Kids Chinese Learning Center reserves the right to terminate or dismiss anyone, with no refunds or credit issued, who may impose a danger/threat to others, cause damage to the property, bring any type of weapon, and/or display extremely inappropriate behavior.

Snacks
While we do not have a scheduled snack time, parent/guardian(s) are welcomed to send your child with healthy snacks and water bottles. We ask that the snacks are NUT FREE for the safety of all the children.
 
Safety
Mando Kids Chinese Learning Center has been carefully designed to ensure it is a safe, comfortable environment that will accommodate the abilities and needs of all children. As you and your child’s safety is our top priority, we ask parent/guardian(s) to provide us information on the child such as learning needs and health concerns.
Parent/guardian(s) need to inform the centre in writing if their child has any allergies. A Care Plan card will be written up on the steps to take if the child has an allergy attack. No medication will be administered unless parent/guardian(s)’ authorization has been given.
 
Illness Policy
We value you and your child’s health as well as the health of the staff, without healthy staff we are unable to provide effective care. We kindly ask parent/guardian(s) to keep the child at home, or make alternate arrangements for the following conditions:

• Fever over 38º C (101ºF).
• Infected eyes or skin.
• Any type of contagious or communicable disease such as flu, measles, mumps, rubella, or chicken pox.
• Immediately report to staff about any contagious or communicable disease.
• Unexplained diarrhea or loose stool combined with nausea, vomiting or abdominal cramps.
• An acute cold with fever, runny nose and eyes, a “croupy” cough or congested to the point that he/she has heavy breathing.

 
Mando Kids Chinese Learning Centre reserves the right to refuse the entrance of anyone who appears to have the above symptoms.
If a child becomes sick at the center, we will contact the parent/guardian(s) to pick up the child. In the case where parent/guardian(s) is unable to be reached, we will contact the emergency contact person to pick up the child. The staff will isolate the child from the other children and make him/her as comfortable as possible, but will not administer any medication. Please keep the child at home until he/she is well enough to attend.
 
Please note that if no authorized contact can be reached in a case of medical emergency, local emergency service (9-1-1) may be contacted. Parent/guardian(s) will be responsible for any charges that is not covered by insurance.

Media release & authorization
Mando Kids Chinese Learning Center reserves the right to take photos and videos within and about the centre’s premises.  Mando Kids Chinese Learning Center also reserves the right to use such photos and videos for advertising and promotional purposes. If you do not wish your child, yourself or a family member to be photographed, please let us know when you register and we will happily respect your privacy.
Parent/ guardian(s) may take photos of their own child/children in the center, but please respect the privacy of others and avoid taking photos of other children, unless their parent/guardians agree. Parent/guardian(s) must have the consent from other parent/ guardian(s) if they will post their children’s faces on social media or to share their pictures with others.
 
Release of Children Policy
A child will be released only to the parent/guardian(s) unless otherwise indicated on the registration form.